Effective Date / Last Updated: August 25, 2026
NiteHog USA LLC (“NiteHog USA,” “we,” “us,” or “our”) operates the official United States webstore dedicated exclusively to the NiteHog product line of thermal imaging devices and their genuine accessories (the “Site,” currently at nitehogusa.com and any related pages or services).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, create an account (register), place orders, contact us, or otherwise interact with our services. By using the Site or registering an account, you agree to the practices described here.
We are committed to transparency and protecting your privacy while providing the highest-quality NiteHog thermal optics and accessories.
1. Who We Are
NiteHog USA LLC
Mailing Address: PO Box 16001, Tampa, FL 33687-6001
Office Location: 8602 Temple Terrace Hwy, Unit D21, Temple Terrace, FL 33637
Telephone: +1 (813) 970-8071
Email: info@nitehogusa.com
We are the official U.S. distributor and webstore for NiteHog thermal imaging devices (including Viper series, Boomslang, Gecko, Python, Artemis, Antler, Spot Hog, Spot Hawk, and related models) and authorized accessories. We do not sell third-party competing thermal brands on this Site.
2. Information We Collect
A. Information You Provide Directly (Including During Registration)
When you create an account, register, place an order, request support, subscribe to updates, or contact us, we may collect:
- Full name
- Email address
- Password (stored in hashed/encrypted form)
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party payment processors; we do not store full credit card numbers)
- Order history and product preferences related to NiteHog devices and accessories
- Any other information you voluntarily submit (e.g., warranty claims, product feedback, dealer inquiries)
Registration is required for certain features such as order tracking, saved addresses, wishlist, and faster checkout for NiteHog products.
B. Information Collected Automatically
When you visit or use the Site, we and our service providers may automatically collect:
- IP address
- Browser type and version
- Device type, operating system, and unique device identifiers
- Referring/exit pages and URLs
- Pages viewed, time spent, clickstream data, and interactions with NiteHog product pages
- Approximate location (derived from IP)
- Cookie and similar technology data (see Section 6)
C. Information from Third Parties
We may receive limited information from payment processors, shipping carriers, analytics providers, or (with your consent) social login providers if you choose to use them.
We do not knowingly collect sensitive personal information beyond what is necessary for order fulfillment and account management.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process, fulfill, ship, and track orders of NiteHog products and accessories
- Provide customer service, warranty support, and technical assistance specific to NiteHog devices
- Send order confirmations, shipping updates, and important account notices
- Improve the Site, product recommendations, and user experience for NiteHog thermal imaging products
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with legal obligations (including export control regulations applicable to thermal imaging devices)
- Send marketing communications about new NiteHog products, accessories, promotions, or educational content only if you have opted in (you may unsubscribe at any time)
- Analyze Site performance and usage trends
We process this information on the bases of contract performance (fulfilling your orders and account), legitimate interests (Site improvement and security), legal obligations, and your consent (where required, e.g., marketing).
4. How We Share Your Information
We do not sell your personal information.
We may share information only as follows:
- Service providers who help us operate the webstore (payment processors, shipping carriers, email/SMS providers, hosting, analytics, fraud prevention). These parties are contractually required to protect your data and use it only for the services they provide to us.
- Legal and safety reasons: When required by law, subpoena, court order, or to protect the rights, property, or safety of NiteHog USA, our customers, or others; or to comply with export control, ITAR/EAR, or other regulations applicable to thermal imaging products.
- Business transfers: In connection with a merger, acquisition, or sale of assets (your information would remain subject to privacy protections).
- With your consent or at your direction.
We never share your data with unrelated third parties for their independent marketing.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Keep you logged into your account
- Remember preferences and cart contents
- Analyze Site traffic and performance
- Deliver relevant content about NiteHog products
You can control cookies through your browser settings. Disabling certain cookies may limit Site functionality (e.g., account features or checkout). We do not respond to “Do Not Track” signals at this time, but we honor applicable opt-out rights under state laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure password hashing, access controls, and regular security reviews. Payment data is handled by PCI-DSS compliant processors.
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Policy (e.g., account maintenance, order history, warranty support for NiteHog products), comply with legal obligations, resolve disputes, and enforce agreements. Account information is retained while your account is active and for a reasonable period afterward. You may request deletion subject to legal retention requirements.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
For California residents (CCPA/CPRA) and residents of other states with similar laws (e.g., Virginia, Colorado, Connecticut, Utah, etc.):
- Right to know what personal information we collect, use, and disclose
- Right to access and receive a copy of your data
- Right to correct inaccurate information
- Right to delete personal information (subject to exceptions)
- Right to opt out of “sale” or “sharing” of personal information (we do not sell; we do not share for cross-context behavioral advertising in a manner that requires opt-out beyond standard analytics)
- Right to limit use of sensitive personal information (we do not use sensitive data beyond necessary purposes)
- Right to non-discrimination for exercising your rights
To exercise these rights, email us at info@nitehogusa.com with the subject line “Privacy Request” and include sufficient information to verify your identity. We will respond within the timeframes required by applicable law (generally 45 days for CCPA).
You may also designate an authorized agent (with proper documentation).
Marketing opt-out: Use the unsubscribe link in any email or contact us.
International users: If you are in the European Economic Area, UK, or Switzerland, you may have additional rights under GDPR (access, rectification, erasure, restriction, portability, objection, withdraw consent). Contact us to exercise them. We transfer data to the U.S. under appropriate safeguards.
9. Children’s Privacy
The Site is not directed to individuals under 18 (or under 13 for COPPA purposes). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly. Contact us if you believe a child has provided information.
10. Third-Party Links and Services
The Site may contain links to third-party websites (e.g., manufacturer resources or shipping trackers). We are not responsible for their privacy practices. Review their policies separately.
11. Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top will indicate the latest version. Material changes will be notified via email (if you have an account) or a prominent notice on the Site. Continued use after changes constitutes acceptance.
12. Contact Us
For questions, concerns, or to exercise your privacy rights regarding this Policy or your NiteHog USA account:
NiteHog USA LLC
Email: info@nitehogusa.com
Phone: +1 (813) 970-8071
Mailing Address: PO Box 16001, Tampa, FL 33687-6001
We will respond as promptly as possible.
Thank you for choosing the official NiteHog USA webstore. We are dedicated to delivering precision thermal imaging solutions while respecting and protecting your privacy.